Glossary Entry

Organizational Behavior and Organizational Theory > Control and Accountability

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Subtopics: Authority, accountability, responsibility, link between accountability and organizational effectiveness, governance, tools and metrics to measure performance

Learning Objectives:

Undergraduates should be able to:
  1. Describe theories, methods, and processes of holding professionals accountable for completing work tasks
  2. Explain how managers control performance of employees and organizations
Graduate students should also be able to:
  1. Analyze performance problems in health care organizations
  2. Apply accountability and specific control methods to improve performance in various types of health care organizations

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